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Frequently Asked Questions

Downloads

Your file will be sent to you by email as soon as your payment is confirmed. Just click on the link in the body of the email and the file will start downloading. The file is named after the kit you’ve selected.

If you do not find it, check your spam inbox.

download

Still can’t find the email ? Write us a message !

You have just downloaded your Escape Kit but you can’t manage to unzip it ?

This free software program will help you: click here!

Using a computer to unzip the files, makes it easier !

  • Print the game file and the provided accessories.
  • Use the step-by-step setup guide
  • Keep the clues and answers close to you in case you need to guide struggling players.

You have unzipped your file but when you go to print, you receive an error message ?

Here are our tips:

  • Use a computer to print out the game
  • Try it on another computer. Just open your mailbox on another computer or send the confirmation email to a colleague/friend.
  • Open the PDF file in your browser. Go to PDF > right click > Open with > Internet Explorer/Edge/chrome…
    Then print again to print from the browser.

The Escape Kit can be offered for a birthday gift or even a Christmas present!

Here is the link to the Escape Kit gift card.

Payments & security

Escape Kit has partnered with the most secure payment method on the market:

Stripe, which is PCI Service Provider Level 1 certified, the most prestigious level of certification. Thanks to Stripe, you will not be redirected to another website as is the case with other payment solutions. You can pay for your order without leaving the escape-kit.com site, on which the SSL certificate is installed, which activates the “https” protocol and displays a padlock in the address bar. All your transactions are therefore encrypted and confidential.

New Feature!, you now have a currency switcher on the cart and checkout pages ! (see below to see what it looks like !)

The price is calculated from the € price, which is 19,99€ for 1 kit and we use data from Yahoo for up-to-date conversion rates. You will not have any currency fees at checkout, the two payment methods (Stripe and Paypal) are International ! 

Are you a company or a club in need of an invoice ?

The invoice is automatically sent after your order in the former of an attachment to the confirmation email !

You’re able to create an account on the order page. This will allow you to keep track of all your orders, invoices, special events, and promotion codes!

To create an account or login, follow this link :

 

Gameplay

Are you on a computer ?

If you’ve run out of colored ink, you’re able to print all of our kits in black and white, with the exception of Cursed Treasure.

The 6 Escape Kits have different levels but can all be enjoyed with the entire family. To learn more about the levels, get familiar with the 6 kits !

Yes, it’s a cooperative team adventure designed for a team of 3-5 players.

If you have more players, feel free to print a copy of the game for each team. In this case, the groups will compete to finish first. For example, for a group of 25 players, print the Escape Kit 5 times and make groups of 5.

The Escape Game Kit can be played with 2, 3, 10 and even 50 players!

Just print one kit for every 3 – 5 players and separate the teams to avoid mixing up the sheets. You can separate each team with chairs, string or whatever you have at home. The most important thing is to create a friendly competition between the teams

Of course ! Delineate a play area and arrange the elements on the walls and on a table. You can install the game wherever you want 🙂

Only the “Panic in Space” kit requires an internet connection when solving riddles.

The background music is a youtube playlist, and will also require an Internet connection.

The Game Master will set everything up for the other players but they will not know the meaning of the riddles. They can then play with the rest of the team !

All our games are available in French, English, and Spanish !

When we design our kits, we don’t know the layout of your homes or apartments. All the games can be done in one single room, but also could be spread out across multiple rooms.

Want to play with multiple groups ?

  • One room per team: For multiple groups, this is the best option. Ideally, keep the rooms close to one another so that the game master can keep an eye on each group
  • One big room: Separate the groups in one big room with chairs/table/cords. All the groups should have their own game space in order to not mix the game elements.
  1. Divide the group into several teams of 3 to 5 people who will compete to be the big winners.
  2. Each group can play simultaneously.
  3. Print one game for each team.
  4. Put each group in a different room. Set everything up in each room. We recommend you don’t to disperse the elements in the house (kitchen, bathroom …), as this complicates the game.
  5. Before everyone splits into separate rooms, review the rules of the game, then start the timer and put on the background music.
  6. The first team to identify the murderer is the winner.
  7. Create some dramatic build-up around the revelation of the victorious team as this will be one of the highlights of the challenge for your players.

During the game:

  • Your role will be to make sure the game flows smoothly and to provide clues.
    For each clue, give the team a time penalty.

Of course! We’d love to see photos of you and your loved ones enjoying your time playing our games. In doing so, you’ll be helping us share our concept with the rest of the world. 

All our kits include:

  • The game
  • Decorative posters
  • End of game certificates
  • Invitations
  • Accessories for the final photo
  • A personalized playlist
  • You can add decorations to make the experience as immersive as you want !

Yes, no problem ! One of the two players will print and set up the game (without looking at the riddles). They will open the “Clues and Answers” guide at the start of the game. This guide contains the story to read, as well as 3 clues and the solution to each riddle. Don’t worry, everything is “hidden”, you have to click on an item to reveal its content.

It is possible to play virtually (via screens) by dividing the roles or by creating two teams.
Two options are possible :
1) Both teams print the game and compete against each other. They set up the game in their respective spaces and start the timer at the same time.
2) One team plays while the other remote team is in control of the game and manages the instructions, the correction of the riddles and their resolution.

Customization & accessories

Of course ! We provide you with the Escape Room as well as posters, invitations, music… but nothing prevents you from getting into costume or adding real padlocks !

 

Each kit has a background playlist. This can be found on the set up page of each kit, usually at the bottom of the page 🙂

💌

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