Questions ? Contact us !

Most asked questions

Downloads

Your file has been sent by mail following your order. Just click on the link in the heart of mail and the file will download itself. The file to download is named after the chosen kit.

If you do not find it, maybe it’s in your spams ?

download

You still can not find your mail ? Write us a message !

You have just downloaded your Escape Kit but you can not manage to unzip it ?

This little free software will help you: click here!

Make sure you are on a computer to unzip the files, it is easier !

  • Print the game file and the provided accessories.
  • Use the setup guide that guides you step by step.
  • Keep the guide of clues and answers close to you to guide lost players.

You have unzipped your file but when you want to start printing, there is an error message ?

Here are our tips:

  • Use a computer to print out the game
  • Try it on another computer. Just open your mailbox on another computer or send the confirmation mail to a colleague/friend.
  • Open the PDF file in your browser. Go to PDF > right click > Open with > Internet Explorer/Edge/chrome…
    Then print again to print from the browser.

Payments & security

Escape Kit has chosen for you a top-secured payment method:

Stripe, which is PCI Service Provider Level 1 certified, the most rigorous level of certification. Thanks to Stripe, you will not be redirected to another website as is the case with other payment solutions. You can pay for your order without leaving the escape-kit.com site, on which the SSL certificate is installed, which activates the “https” protocol and displays a padlock in the address bar. All your transactions are therefore encrypted and confidential.

It is new, you now have a currency switcher on the cart and checkout pages ! (see below to see what it looks like !)

The price is calculated from the € price, which is 19,99€ for 1 kit and we use the data from Yahoo to have up to date conversion rates. You will not have any currency fees on the checkout, the two payment methods (stripe and Paypal) are International ! 

Your country is not listed ? Please take the one you want, the conversion will be done automatically by the payment system without any fees !

Are you a company or an association? Need an invoice ?

Please look in the file attached to your email !

On the order page, you have the possibility to create an account. This will allow you to find all your orders, your invoices and, for special events, promotion codes!

To create an account or login, go here :

 

Gameplay

Are you on a computer ?

You do not have the color yet, it is still possible to print our kits in black and white, except for the Cursed Treasure.

The 6 Escape Kit have different levels but are all playable with the family. To know more about the levels, discover the 6 kits !

Yes, it’s a cooperative team adventure designed for a team of 3-5 players.

If you have more players, feel free to print a copy of the game for each team. In this case, the groups will compete to finish first. For example, for a group of 25 players, print the Escape Kit 5 times and make groups of 5.

You can play the Escape Game Kit at 2, 3, 10 and even 50 players!

Just print a kit for 3 to 5 players and separate the teams to avoid mixing the sheets. You can create a separation with chairs, string or even items from home. The most important thing is to allow teams to move forward and create a competition.

Of course ! Delineate a play area and arrange the elements on the walls and on a table. You can install the game where you want 🙂

Only the “Panic in Space” kit requires an internet connection when solving riddles.

The background music is a youtube playlist, it will also require an Internet connection.

The Game Master will set everything up for the other players but he will not know the meaning of the riddles. He can then play with the rest of the team !

All our games are available in French & English !

 

When we design our kits, we do not know your apartments or houses, but our kits can easily be setup where you want.

You want to play with multiple groups ?

  • One big room: Separate the groups in the big room with chairs/table/cords. All the groups should have their own game space in order not to mix the game elements.
  • One room per team: That is the best idea. Each group in a separate room. However, not too far away so the game master can keep an eye on each group.
  1. Divide the group into several teams of 3 to 5 people who will compete to be the big winners.
  2. Each group can play simultaneously.
  3. Print a game by team
  4. Put each group in different rooms. You install all the elements in the room. It is not advisable to disperse the elements in the house (kitchen, bathroom …), this complicates the game to several.
  5. Make a briefing (on the rules of the game and the escape game) common to both teams, then start the timer and put the background music thoroughly.
  6. The winners will be those who will find the first murderer
  7. Create an atmosphere of expectation around the revelation of the victorious team as this will be one of the highlights of the challenge.

During the game:

  • Your role will be to smooth the game and give clues.
    For each index, give the team a time penalty.

Of course, the more your photos reflect good times spent with our kits, the more you will help us to share our concept.

All our kits include:

  • The game
  • Decorative posters
  • End of game diplomas
  • Invitations
  • Accessories for the final photo
  • Add decor elements, get the best of our scenarios !

Yes, no problem ! One of the two players will print and set up the game (without looking at the enigmas). He will open the “Indices and Answers” guide at the start of the game. This guide contains the story to read, as well as 3 clues and the solution to each puzzle. Don’t worry, everything is “hidden”, you have to click on an item to reveal its content.

It is possible to play at a distance (via screens) by dividing the roles or by creating two teams.
Two options are possible :
1) Both teams have printed the game and compete against each other. They set up the game in their respective spaces and start the timer at the same time.
2) One team plays while the other remote team is in control of the game and manages the instructions, the correction of the enigmas and their resolution.

Customization & accessories

Of course ! We provide you with the Escape Room as well as posters, invitations, music… but nothing prevents you from disguising yourself and adding padlocks/head-breakers !

 

Each kit has an background playlist. This can be found on the installation page of each kit, usually at the bottom of the page 🙂

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